Shipping policy
At Lapron, we are committed to providing a smooth and hassle-free shopping experience, from placing your order to receiving it at your doorstep. Please review our shipping policy below.
Free Shipping on Orders Over $300
We offer free shipping on all orders over $300. This means that customers purchasing multiple aprons or adding more than one product to their order can enjoy free delivery when the total order value exceeds $300.
Orders valued at $300 or less will be charged according to the total weight of the products and their packaging.
Delivery Costs and Timeframes
Shipping Cost:
For orders that do not qualify for free shipping, delivery charges are calculated based on the total weight of the order, including product packaging. Lapron does not charge additional handling fees.
Standard Orders:
Standard orders are usually delivered within 8–10 working days, depending on the customer’s location.
Customized Orders:
Tailor-made, personalized, or customized apron orders may take approximately 3–4 weeks to be prepared and delivered.
Please note that delivery timeframes are estimates and may vary depending on your location, courier operations, and other circumstances outside our control.
Shipping Restrictions
PO Boxes:
We are unable to deliver orders to PO Box addresses. Customers must provide a complete residential or commercial delivery address.
Available Delivery Services:
The delivery method available for your order will depend on the products included in the order and the delivery postcode.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
We work with trusted delivery partners, including DHL and FedEx, allowing you to track your parcel from our facility to your delivery address.
Returns and Exchanges
Return Shipping:
Customers are responsible for returning products at their own cost and risk.
Return Label Charges:
The cost of the return shipping label must be paid by the customer.
Non-Refundable Shipping Charges:
Original shipping charges are non-refundable and will not be included in the refund amount. However, customers who received free shipping on an order over $300 will not have an original shipping fee to refund.
Exchanges:
Products will only be considered for exchange if they are defective, damaged, or incorrect upon arrival.
Terms and Conditions
For additional information regarding orders, payments, cancellations, returns, and other policies, please visit our Terms & Conditions page.
At Lapron, we work hard to ensure that every order reaches you safely and as quickly as possible. For questions regarding shipping, tracking, or delivery, please contact our customer service team.